PM Front Desk Agent
NOLA Hotel Group NOLA Hotel Group New Orleans, LA New Orleans, LA Full-time Full-time From $14 an hour From $14 an hour Front Desk Agent - voco St James Hotel, an IHG hotel - PM Shift Typical shift hours are 3pm-11pm.
Must have flexibility for holidays and weekends.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities IHG, Opera experience preferred Job Type:
Full-time Pay:
From $14.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Weekend availability Application Question(s):
This role is for the 3pm-11pm shift.
Are you available every day during those times? If not, please explain.
Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Must have flexibility for holidays and weekends.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities IHG, Opera experience preferred Job Type:
Full-time Pay:
From $14.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Weekend availability Application Question(s):
This role is for the 3pm-11pm shift.
Are you available every day during those times? If not, please explain.
Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
1 year (Preferred) Front Desk:
1 year (Preferred) Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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