Workers' Comp Claims Supervisor, New Orleans, Louisiana
New Orleans, LA New Orleans, LA Full-time Full-time Estimated:
$65.
7K - $83.
2K a year Estimated:
$65.
7K - $83.
2K a year Position:
Workers' Comp Claims Supervisor Pay range:
commensurate w/experience Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of Claims Specialists who manage assigned inventories of claim files.
The unit also includes Claims Assistants who are responsible for providing clerical support to the Claims Specialists.
The nature of the work involves coaching and counseling, monitoring work performance to assure compliance with company standards and Labor Code rules and regulations, conducting performance evaluations, and instituting corrective action when appropriate.
This is a full-time position working during normal hours of 8:
00 am to 5:
00 pm.
Monday - Friday.
Some weekend and after hour work may be periodically required
Qualifications:
Licensed Louisiana Worker's Compensation Claims Adjuster We offer a comprehensive compensation which includes:
Competitive salary; benefits package including Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, Paid Time Off
Responsibilities:
Responsible for the timely completion of performance reviews for all personnel within the assigned unit Provides monetary approval authority up to assigned authority level Maintains selected files on personal diary including all files reserved over $50,000, all subrogation files, all files with delayed or denied benefits, all files formally assigned to the SIU, and all files with unresolved coverage issues Upon request or in accordance with the applicable claims handling contract provides all information, reports, records, logs, and other information our clients may require Provides ongoing advice, mentoring, coaching, counseling and performance feedback to all personnel in assigned unit Responsible for assuring that all claims are handled in accordance with applicable statutes and company rules Deals quickly and decisively with personnel issues as they arise and keeps the manager informed with regards to the need for or the progress of any corrective action activities Exhibits a knowledgeable and helpful attitude and projects a professional image on behalf of the company Identifies and develops at least one individual to serve as supervisor backup Performs claim reviews on all open files every 45 days of the open inventory of each claims adjuster for the purpose of validating the accuracy and completeness of the claims management process as well as to identify opportunities for improving the process as well as the claim result Responsible for insisting upon a spirit of teamwork and cooperation between claims personnel in assigned unit and the personnel of other departments Requires a working knowledge of the Labor Code of the State of Louisiana as it pertains to workers compensation claims and the legal requirements for handling them Other duties and tasks as directed Requirements:
Claims Project Management - Develops project plans; Communicates changes and progress; Coordinates projects; Completes projects on time and budget; Manages project team activities Bachelor's degree preferred but not required.
Experience accepted in lieu of degree A minimum of 10 years of supervisory experience Change Management - Develops workable implementation plans Communicates changes effectively Builds commitment and overcomes resistance Prepares/supports those affected by change Monitors transition Evaluates results Leadership - Exhibits confidence in self/others Inspires respect and trust and motivates others to perform well Effectively influences actions and opinions of others Accepts feedback from others Provides vision and inspiration to peers/subordinates Gives appropriate recognition to others Displays passion and optimism Mobilizes others to fulfill the vision Managing People - Includes staff in planning, decision-making, facilitating and process improvement Takes responsibility for subordinates' activities and provides regular performance feedback Makes self-available to staff Develops subordinates' skills/encourages growth Solicits and applies customer feedback (internal/external) Fosters quality focus in others Improves processes, products and services Continually works to improve supervisory skills Excellent customer service skills required Ability to multi-task multiple levels of projects required Ability to perform the job functions independently or under supervision, while remaining acutely aware of goals and expectations Excellent written/oral communication skills, strong analytical/problem-solving skills, and effective interpersonal skills Excellent time management skills/proven ability to meet deadlines Ability to function well in a high-paced/stressful environment Proficient with Microsoft Office Suite and Publisher or related software Strong work ethic, detail orientated/ability to work independently Excellent organizational skills/attention to detail Regular, reliable/predictable attendance required At Hammerman & Gainer, LLC, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status or disability.
Accordingly, the purpose of this policy is to reinforce our commitment to the creation and maintenance of a diverse workplace where equality, respect and consideration for one another are the norm.
Job Type:
Full-time Application Question(s):
For AAP purposes only:
What is your gender? For AAP purposes only:
Are you a Veteran? For AAP purposes only:
What is your race? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$65.
7K - $83.
2K a year Estimated:
$65.
7K - $83.
2K a year Position:
Workers' Comp Claims Supervisor Pay range:
commensurate w/experience Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of Claims Specialists who manage assigned inventories of claim files.
The unit also includes Claims Assistants who are responsible for providing clerical support to the Claims Specialists.
The nature of the work involves coaching and counseling, monitoring work performance to assure compliance with company standards and Labor Code rules and regulations, conducting performance evaluations, and instituting corrective action when appropriate.
This is a full-time position working during normal hours of 8:
00 am to 5:
00 pm.
Monday - Friday.
Some weekend and after hour work may be periodically required
Qualifications:
Licensed Louisiana Worker's Compensation Claims Adjuster We offer a comprehensive compensation which includes:
Competitive salary; benefits package including Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, Paid Time Off
Responsibilities:
Responsible for the timely completion of performance reviews for all personnel within the assigned unit Provides monetary approval authority up to assigned authority level Maintains selected files on personal diary including all files reserved over $50,000, all subrogation files, all files with delayed or denied benefits, all files formally assigned to the SIU, and all files with unresolved coverage issues Upon request or in accordance with the applicable claims handling contract provides all information, reports, records, logs, and other information our clients may require Provides ongoing advice, mentoring, coaching, counseling and performance feedback to all personnel in assigned unit Responsible for assuring that all claims are handled in accordance with applicable statutes and company rules Deals quickly and decisively with personnel issues as they arise and keeps the manager informed with regards to the need for or the progress of any corrective action activities Exhibits a knowledgeable and helpful attitude and projects a professional image on behalf of the company Identifies and develops at least one individual to serve as supervisor backup Performs claim reviews on all open files every 45 days of the open inventory of each claims adjuster for the purpose of validating the accuracy and completeness of the claims management process as well as to identify opportunities for improving the process as well as the claim result Responsible for insisting upon a spirit of teamwork and cooperation between claims personnel in assigned unit and the personnel of other departments Requires a working knowledge of the Labor Code of the State of Louisiana as it pertains to workers compensation claims and the legal requirements for handling them Other duties and tasks as directed Requirements:
Claims Project Management - Develops project plans; Communicates changes and progress; Coordinates projects; Completes projects on time and budget; Manages project team activities Bachelor's degree preferred but not required.
Experience accepted in lieu of degree A minimum of 10 years of supervisory experience Change Management - Develops workable implementation plans Communicates changes effectively Builds commitment and overcomes resistance Prepares/supports those affected by change Monitors transition Evaluates results Leadership - Exhibits confidence in self/others Inspires respect and trust and motivates others to perform well Effectively influences actions and opinions of others Accepts feedback from others Provides vision and inspiration to peers/subordinates Gives appropriate recognition to others Displays passion and optimism Mobilizes others to fulfill the vision Managing People - Includes staff in planning, decision-making, facilitating and process improvement Takes responsibility for subordinates' activities and provides regular performance feedback Makes self-available to staff Develops subordinates' skills/encourages growth Solicits and applies customer feedback (internal/external) Fosters quality focus in others Improves processes, products and services Continually works to improve supervisory skills Excellent customer service skills required Ability to multi-task multiple levels of projects required Ability to perform the job functions independently or under supervision, while remaining acutely aware of goals and expectations Excellent written/oral communication skills, strong analytical/problem-solving skills, and effective interpersonal skills Excellent time management skills/proven ability to meet deadlines Ability to function well in a high-paced/stressful environment Proficient with Microsoft Office Suite and Publisher or related software Strong work ethic, detail orientated/ability to work independently Excellent organizational skills/attention to detail Regular, reliable/predictable attendance required At Hammerman & Gainer, LLC, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status or disability.
Accordingly, the purpose of this policy is to reinforce our commitment to the creation and maintenance of a diverse workplace where equality, respect and consideration for one another are the norm.
Job Type:
Full-time Application Question(s):
For AAP purposes only:
What is your gender? For AAP purposes only:
Are you a Veteran? For AAP purposes only:
What is your race? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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