Technical Helper (New Orleans, LA) job in NEW ORLEANS
Company Name:
Sears Holdings
Technical Helper (New Orleans, LA) job in NEW ORLEANS
Requisition ID: 313090BR
Job Function: Repair/Installation
Employment Category: Regular, Full-time
State: Louisiana (LA)
State or Province/City: NEW ORLEANS
Location:
Post Code: 70123
Post Date: 04/02/2014
Brand: Sears
Business Unit: Home Services - In Home
Store: 28226: HS-Pensacola Cap Area 105
The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.
Job Duties/
Responsibilities:
o Rides with or meets Technician at designated location to assist on service call
o Follows directions from the Service Technician during service call
o Shuttles parts and supplies to Technician when applicable
o Provides courteous customer service
o Assists the Service Technician in the completion of the repair
o Adheres to all Company policies and procedures
o Performs other duties as assigned
Required Skills:
o Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
o Ability to work variable and flexible hours, including overtime as needed
o Ability to handle stressful situations, and to work in a fast paced environment
o Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
o Ability to communicate effectively with the Service Technician and customer
o Ability to read and utilize reports as needed
o Ability to read, write, and speak English
o Ability to maintain a professional appearance according to Company dress code
o Ability to follow ISO 9001:2000 process guidelines
o Ability to maintain regular and consistent attendance
o Ability to work well with others in a team environment to deliver high performance results
o Outstanding customer service skills
o Open to change, with the ability to implement change quickly and effectively
o Ability to convey a positive image of the Company in all actions and behaviors
o Excellent communication skills
o Good listening skills
o Ability to pass the pre-employment drug screen, criminal background check, and driver''s license check
o Willing to submit to random drug testing, per Company policy
Preferred Skills:
o Mechanical aptitude
Driver''s License Required: Yes
Travel Requirements: 75%
Age Requirement: 18+Estimated Salary: $20 to $28 per hour based on qualifications.
Sears Holdings
Technical Helper (New Orleans, LA) job in NEW ORLEANS
Requisition ID: 313090BR
Job Function: Repair/Installation
Employment Category: Regular, Full-time
State: Louisiana (LA)
State or Province/City: NEW ORLEANS
Location:
Post Code: 70123
Post Date: 04/02/2014
Brand: Sears
Business Unit: Home Services - In Home
Store: 28226: HS-Pensacola Cap Area 105
The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.
Job Duties/
Responsibilities:
o Rides with or meets Technician at designated location to assist on service call
o Follows directions from the Service Technician during service call
o Shuttles parts and supplies to Technician when applicable
o Provides courteous customer service
o Assists the Service Technician in the completion of the repair
o Adheres to all Company policies and procedures
o Performs other duties as assigned
Required Skills:
o Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
o Ability to work variable and flexible hours, including overtime as needed
o Ability to handle stressful situations, and to work in a fast paced environment
o Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
o Ability to communicate effectively with the Service Technician and customer
o Ability to read and utilize reports as needed
o Ability to read, write, and speak English
o Ability to maintain a professional appearance according to Company dress code
o Ability to follow ISO 9001:2000 process guidelines
o Ability to maintain regular and consistent attendance
o Ability to work well with others in a team environment to deliver high performance results
o Outstanding customer service skills
o Open to change, with the ability to implement change quickly and effectively
o Ability to convey a positive image of the Company in all actions and behaviors
o Excellent communication skills
o Good listening skills
o Ability to pass the pre-employment drug screen, criminal background check, and driver''s license check
o Willing to submit to random drug testing, per Company policy
Preferred Skills:
o Mechanical aptitude
Driver''s License Required: Yes
Travel Requirements: 75%
Age Requirement: 18+Estimated Salary: $20 to $28 per hour based on qualifications.
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