Site Sustainment Analyst
Company Name:
Jacobs Technology
Responsibilities:
Duties of position:
Performs independent, non-routine assignments within areas of responsibility. Conducts a significant portion of a business operation as a specialist in the area, operating with considerable latitude for non-reviewed action or decision. Conducts interviews and analyzes data regarding complex issues and business systems. Prepares detailed management report on the subject. May provide and develop test/support schedules. Prepares and conducts briefings or presentations, as required and serves as company representative. Works on special assignments, coordinates actions to correct problems, and documents subsequent to procedures. Works with various databases, captures and manipulates data, and perform analysis to identify areas requiring action.
Assess, validate requirements for transition, technical refresh and life-cycle sustainment responsibilities within USMC IT environment, which includes all assets, applications, peripherals, system tools, and assess the state of enterprise and site infrastructure, and to coordinate overall site and facilities readiness. Apply formal quality processes at each location to prioritize and resolve parochial issues associated with transition activities, technical refresh, asset tracking and life-cycle sustainment.
Develop an effective plan that accurately assesses technical and programmatic issues that define critical path requirements at each location. Key facets of this plan include methods for surveying customer requirements; management of current application inventories; entering and monitoring data for services ordered into current tool set
Develop and execute a formal strategy that ensures the notional schedule of events is planned for, while providing flexibility to accommodate shifting priorities within the USMC IT environment.
Ensure asset data that has not been reconciled, is accurately updated as well as follow execution discipline guidelines and life-cycle sustainment process and procedures
Execute enterprise transition strategy that effectively prepares sites for transition, technical refresh and life-cycle sustainment for the USMC IT environment. Coordinate at the Marine Corps sites to ensure that accurate customer data is captured and defined site requirements fit into the overall schedule for transition, technical refresh, and life-cycle sustainment.
Define program of customer interface and management that ensures the programmatic goals of PdM MCNIS office are aligned and integrated, which includes coordinating support.
Follow the overall schedule for transition and maintaining the overall schedule for technical refresh, resolving anomalies and issues with both Marine Corps customers and prime vendor support staff, follow-up on Service Requests (e.g. Moves, Adds, and Changes (MACs))
Assist the customer establish a cohesive technical management framework that ensures execution of task order requirements within the specified constraints (e.g., budget, schedule), which includes identifying suitable milestones, products, documentation, etc. necessary to affect a collaborative process with the Government/Contractor.
Coordinate stakeholder priorities and vetting requirements, capturing resulting recommendations, and facilitating immediate resolution of transition and cutover problems among the parties
Survey customer requirements, enter and monitor data for services ordered into current tool sets (i.e., NET).
Track Interim Authority to Operate (IATO) and Authority to Operate (ATO) for servers and sites, as required.
Update and reconcile asset data in NET following USMC process and procedures.
Coordinate and resolve technical, scheduling and delivery issues associated with technical refresh, asset tracking and life-cycle sustainment using NET, Asset Center and eMarketplace tools, etc.
Other duties as assigned.
Qualifications:
Requires two (2) years of college with courses in business administration, computer science, or industrial management, and six (6) years progressive experience, or any equivalent combination of relevant education and experience. Good oral and written communication skills and analytical capabilities required.
Must have a working knowledge of USMC Command structure, and recent experience on NMCI or NGEN transition support. Must be able to function independently and manage multiple projects and deadlines. Must be able to conduct strategic planning to achieve Command initiatives, and be adept at communicating with all levels of users, especially Commanding officers and Command staff down to lowest user level. Writing, verbal, and presentation skills are a must-have. Must be detail-oriented problem solver with strong analytical and interpersonal skills. Should have thorough knowledge of MS Excel, and current tool sets (e.g, NET, eMarketplace, Asset Center, BelManage, Remedy, UAMT, Active Directory (Admin Pak) ISF Tools, etc.).
Prefer candidate to have ITIL v3 Foundations certification
Security Clearance
Physical Requirements:
Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner. Must be able to lift and carry up to 25 pounds. There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required.
Work Environment:
Generally an office environment, but can involve inside or outside work depending on task. An inside environment may be a cubicle or within a NOC (considerations: close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including warm and cold climates. Needs to be able to work well with co-workers and all levels of management. No hazards on job or unusual environmental conditions. The position is located in government spaces in New Orleans, LA.
Equipment and Machines:
Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required.
Attendance:
Work hours are normally 8 hours per day and 5 days per week, Monday-Friday. Regular attendance of scheduled hours is extremely important. Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.
Other
Essential Functions:
Must demonstrate professional behavior at all times when dealing with customers, management and co-workers. Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer's locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.
Requisition Number: 16739
Estimated Salary: $20 to $28 per hour based on qualifications.
Jacobs Technology
Responsibilities:
Duties of position:
Performs independent, non-routine assignments within areas of responsibility. Conducts a significant portion of a business operation as a specialist in the area, operating with considerable latitude for non-reviewed action or decision. Conducts interviews and analyzes data regarding complex issues and business systems. Prepares detailed management report on the subject. May provide and develop test/support schedules. Prepares and conducts briefings or presentations, as required and serves as company representative. Works on special assignments, coordinates actions to correct problems, and documents subsequent to procedures. Works with various databases, captures and manipulates data, and perform analysis to identify areas requiring action.
Assess, validate requirements for transition, technical refresh and life-cycle sustainment responsibilities within USMC IT environment, which includes all assets, applications, peripherals, system tools, and assess the state of enterprise and site infrastructure, and to coordinate overall site and facilities readiness. Apply formal quality processes at each location to prioritize and resolve parochial issues associated with transition activities, technical refresh, asset tracking and life-cycle sustainment.
Develop an effective plan that accurately assesses technical and programmatic issues that define critical path requirements at each location. Key facets of this plan include methods for surveying customer requirements; management of current application inventories; entering and monitoring data for services ordered into current tool set
Develop and execute a formal strategy that ensures the notional schedule of events is planned for, while providing flexibility to accommodate shifting priorities within the USMC IT environment.
Ensure asset data that has not been reconciled, is accurately updated as well as follow execution discipline guidelines and life-cycle sustainment process and procedures
Execute enterprise transition strategy that effectively prepares sites for transition, technical refresh and life-cycle sustainment for the USMC IT environment. Coordinate at the Marine Corps sites to ensure that accurate customer data is captured and defined site requirements fit into the overall schedule for transition, technical refresh, and life-cycle sustainment.
Define program of customer interface and management that ensures the programmatic goals of PdM MCNIS office are aligned and integrated, which includes coordinating support.
Follow the overall schedule for transition and maintaining the overall schedule for technical refresh, resolving anomalies and issues with both Marine Corps customers and prime vendor support staff, follow-up on Service Requests (e.g. Moves, Adds, and Changes (MACs))
Assist the customer establish a cohesive technical management framework that ensures execution of task order requirements within the specified constraints (e.g., budget, schedule), which includes identifying suitable milestones, products, documentation, etc. necessary to affect a collaborative process with the Government/Contractor.
Coordinate stakeholder priorities and vetting requirements, capturing resulting recommendations, and facilitating immediate resolution of transition and cutover problems among the parties
Survey customer requirements, enter and monitor data for services ordered into current tool sets (i.e., NET).
Track Interim Authority to Operate (IATO) and Authority to Operate (ATO) for servers and sites, as required.
Update and reconcile asset data in NET following USMC process and procedures.
Coordinate and resolve technical, scheduling and delivery issues associated with technical refresh, asset tracking and life-cycle sustainment using NET, Asset Center and eMarketplace tools, etc.
Other duties as assigned.
Qualifications:
Requires two (2) years of college with courses in business administration, computer science, or industrial management, and six (6) years progressive experience, or any equivalent combination of relevant education and experience. Good oral and written communication skills and analytical capabilities required.
Must have a working knowledge of USMC Command structure, and recent experience on NMCI or NGEN transition support. Must be able to function independently and manage multiple projects and deadlines. Must be able to conduct strategic planning to achieve Command initiatives, and be adept at communicating with all levels of users, especially Commanding officers and Command staff down to lowest user level. Writing, verbal, and presentation skills are a must-have. Must be detail-oriented problem solver with strong analytical and interpersonal skills. Should have thorough knowledge of MS Excel, and current tool sets (e.g, NET, eMarketplace, Asset Center, BelManage, Remedy, UAMT, Active Directory (Admin Pak) ISF Tools, etc.).
Prefer candidate to have ITIL v3 Foundations certification
Security Clearance
Physical Requirements:
Work may involve sitting or standing for extended periods of time. Position may require filing, typing, and reading from a computer screen. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner. Must be able to lift and carry up to 25 pounds. There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required.
Work Environment:
Generally an office environment, but can involve inside or outside work depending on task. An inside environment may be a cubicle or within a NOC (considerations: close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including warm and cold climates. Needs to be able to work well with co-workers and all levels of management. No hazards on job or unusual environmental conditions. The position is located in government spaces in New Orleans, LA.
Equipment and Machines:
Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required.
Attendance:
Work hours are normally 8 hours per day and 5 days per week, Monday-Friday. Regular attendance of scheduled hours is extremely important. Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.
Other
Essential Functions:
Must demonstrate professional behavior at all times when dealing with customers, management and co-workers. Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer's locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.
Requisition Number: 16739
Estimated Salary: $20 to $28 per hour based on qualifications.
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